> ## Documentation Index
> Fetch the complete documentation index at: https://docs.yourouter.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Transparency

> YouRouter Transparency Statement

# Transparency Statement

*Last Updated: April 16, 2026*

At YouRouter, we believe in complete transparency about how our service works, how your data is handled, and how we ensure the best possible experience for our users. This document provides detailed insights into our operations, data handling practices, and commitment to user trust.

## Service Architecture and Operations

### How YouRouter Works

YouRouter operates as an intelligent API aggregator that routes your requests to the most appropriate AI model providers based on your specified criteria. Our service includes:

* **OpenAI-Compatible API**: A unified chat-completions interface for many model providers
* **Provider-Native Compatibility**: Direct support for request formats such as Anthropic Messages and Google Generate Content
* **Custom Search**: Access to Google Custom Search through a dedicated endpoint
* **Automatic and Pinned Routing**: Intelligent routing when you omit `vendor`, or explicit provider selection when you set it

### Provider Selection Process

When you make a request through YouRouter:

1. **Request Analysis**: We analyze your request parameters and requirements
2. **Provider Matching**: We match your needs with available providers based on capabilities, cost, and performance
3. **Route Selection**: We route to the most suitable provider that meets your criteria
4. **Response Delivery**: We deliver the response while maintaining consistent formatting

### Quality Assurance

We maintain service quality through:

* **Real-time Performance Monitoring**: Continuous tracking of response times and success rates
* **Error Handling**: Automatic failover to alternative providers when issues occur
* **Quality Metrics**: Regular assessment of output quality across different providers

## Data Handling Transparency

### What We Don't Store

**By default, YouRouter does not store:**

* Your prompts or input text
* AI model responses or outputs
* Conversation history
* Content of your API calls

### What We Do Store

**Metadata Only (when not opted into logging):**

* Request timestamps
* Token counts (input/output)
* Model and provider used
* Response latency
* Error codes (if any)
* Anonymous usage statistics

### Optional Data Collection

**If you opt into prompt logging:**

* Input prompts are stored for service improvement
* Responses may be stored for debugging purposes
* Data is used to enhance our routing algorithms
* You may receive cost benefits for participating

Prompt and response logging is disabled by default and can be managed through your account settings.

### Provider Data Policies

We provide complete transparency about each provider's data handling:

| Provider Category  | Data Retention | Training Policy   | Logging Policy  |
| ------------------ | -------------- | ----------------- | --------------- |
| Premium Providers  | 0-30 days      | No training       | Metadata only   |
| Standard Providers | 0-90 days      | Opt-out available | Limited logging |
| Free Providers     | Varies         | May train         | Varies          |

## Financial Transparency

### Billing Protection Guarantee

**No-Charge Policy for Empty Responses**: If upstream providers return empty responses, null results, or errors that prevent content delivery, you will not be charged for those API calls. We only bill for successful API responses that contain actual content.

### Cost Structure

* **Credit Purchase Fee**: 5.5% fee (minimum \$0.80) when purchasing credits
* **Cryptocurrency Fee**: 5% for crypto payments
* **No Markup**: We pass through provider pricing with no additional markup
* **BYOK Fee**: 5% fee for using your own provider keys

### Usage Tracking

Every request includes detailed cost information:

* Exact token counts
* Provider-specific pricing
* Total cost calculation
* Credit balance updates

## Service Reliability and Performance

### Uptime Commitment

* **Target Uptime**: 99.9% service availability
* **Redundancy**: Multiple provider failovers
* **Monitoring**: 24/7 automated monitoring
* **Incident Response**: Immediate notification of service issues

### Performance Metrics

We publicly track and report:

* Average response times by provider
* Success rates across different models
* Token throughput statistics
* Service availability metrics

## Provider Relationship Transparency

### Partnership Disclosure

* **Official Partnerships**: We maintain formal partnerships with major AI providers
* **Revenue Sharing**: Some providers offer revenue sharing arrangements
* **Priority Access**: Partnerships may provide priority access to new models
* **Independence**: Partnerships do not influence routing decisions

### Provider Management

* **Onboarding Process**: Rigorous vetting of new providers
* **Quality Standards**: Continuous monitoring of provider performance
* **Policy Compliance**: Regular verification of provider data policies
* **User Control**: Users can always specify or exclude specific providers

## Security and Compliance

### Security Measures

* **Encryption**: All data in transit is encrypted using TLS 1.3
* **Access Controls**: Strict internal access controls and authentication
* **Audit Logs**: Comprehensive logging of all system access
* **Vulnerability Management**: Regular security assessments and updates

### Compliance Standards

* **GDPR**: Full compliance for European users
* **CCPA**: California privacy law compliance
* **SOC 2**: Commitment to security and availability standards
* **Data Processing Agreements**: Formal agreements with all providers

## Governance and Oversight

### Internal Oversight

* **Privacy Officer**: Dedicated privacy and compliance oversight
* **Regular Audits**: Quarterly internal privacy and security audits
* **Policy Reviews**: Annual review and update of all policies
* **Incident Response**: Formal procedures for data incidents

### User Rights and Controls

* **Account Settings**: Granular control over data sharing and logging
* **Provider Selection**: Ability to specify or exclude providers
* **Data Export**: Complete data portability and export capabilities
* **Account Deletion**: Full account and data deletion upon request

## Transparency Reporting

### Regular Reports

We commit to publishing:

* **Quarterly Transparency Reports**: Service metrics and incident summaries
* **Annual Privacy Reports**: Comprehensive privacy and data handling review
* **Provider Updates**: Changes to provider roster and policies
* **Policy Changes**: Clear notification of any policy modifications

### Open Communication

* **Public Documentation**: All policies and procedures are publicly available
* **User Feedback**: Regular collection and response to user feedback
* **Public Communication**: Clear support channels for privacy and transparency questions
* **Regulatory Cooperation**: Full cooperation with relevant regulatory authorities

## Future Commitments

### Ongoing Improvements

* **Technology Advancement**: Continuous improvement of privacy-preserving technologies
* **Policy Evolution**: Regular updates to policies based on best practices
* **User Empowerment**: Enhanced user controls and transparency tools
* **Industry Leadership**: Setting standards for AI service transparency

### Research and Development

* **Privacy Research**: Investment in privacy-preserving AI technologies
* **Open Source**: Contributing to open source privacy tools
* **Academic Collaboration**: Partnership with research institutions
* **Innovation**: Development of new transparency and privacy features

## Contact and Accountability

### Transparency Officer

For transparency-related questions or concerns:

* **Email**: [transparency@yourouter.ai](mailto:transparency@yourouter.ai)
* **Response Time**: Within 48 hours for all transparency inquiries
* **Escalation**: Direct access to executive team for serious concerns

### Public Accountability

* **GitHub**: Public repository for policy documents and updates
* **Support Channels**: Open communication for transparency-related questions and concerns
* **Third-Party Audits**: Regular independent privacy and security audits
* **Certification**: Pursuit of relevant privacy and security certifications

## Verification and Trust

### Third-Party Verification

* **Independent Audits**: Regular third-party security and privacy audits
* **Certification Programs**: Participation in relevant industry certification programs
* **Peer Review**: Engagement with industry peers for best practice sharing
* **Academic Oversight**: Collaboration with academic institutions for policy review

### Continuous Improvement

We are committed to:

* **Regular Policy Review**: Annual comprehensive review of all transparency practices
* **User Feedback Integration**: Incorporating user feedback into policy improvements
* **Industry Best Practices**: Staying current with evolving privacy and transparency standards
* **Proactive Communication**: Transparent communication about changes and improvements

***

This transparency statement is a living document that evolves with our service and industry standards. We encourage feedback and questions about any aspect of our transparency practices.

**Last Updated**: April 16, 2026
**Next Scheduled Review**: October 16, 2026

For questions about this transparency statement or our practices, please contact us at [transparency@yourouter.ai](mailto:transparency@yourouter.ai).